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Legal

Refund Policy

Our fair and transparent refund and cancellation terms.

Last Updated

15 August 2026

1

Our Commitment

At CheckMyCourse, we offer a FREE 3-Day Demo before any payment is required. During the demo you can:

  • Experience the quality of our live instructor-led training
  • Meet your trainer and ask questions
  • Confirm the course content and pace suits your needs
  • Evaluate our platform, labs and support — all at zero cost

We understand that circumstances can change after enrolment. This policy sets out when and how refunds are available for paid enrolments.

2

7-Day Satisfaction Guarantee

If you enrol in a course and decide it is not the right fit, you may request a full refund within 7 calendar days of your enrolment date, provided:

  • You have attended no more than 2 live sessions of the course
  • You have not downloaded or accessed more than 20% of the course materials
  • Your refund request is submitted via email to hello@checkmycourse.com within the 7-day window

Approved refunds will be processed within 7–10 business days to your original payment method.

3

Batch Rescheduling

If you are unable to continue in your enrolled batch due to work or personal commitments, you may request a free batch transfer. Conditions:

  • Transfer is to any upcoming batch of the same course, subject to availability
  • Requests must be submitted at least 48 hours before the next scheduled session
  • You are entitled to up to 2 free batch transfers per enrolment
  • Additional transfers beyond 2 may be granted at our discretion
4

Non-Refundable Circumstances

The following are not eligible for a refund:

  • Requests made after the 7-day window has lapsed
  • Courses where more than 2 live sessions have been attended
  • Certification exam vouchers once issued or redeemed
  • Discounted or promotional course fees (where explicitly stated at time of purchase)
  • Corporate training programs (governed by a separate agreement)
  • One-to-one mentoring sessions already conducted
  • Resume building, interview preparation or placement services already delivered
  • Lab access fees once lab credentials have been issued
  • Enrolments where a student has violated our Code of Conduct and been removed
5

Course Cancellation by CheckMyCourse

In the rare event that CheckMyCourse cancels a scheduled course batch before it commences, enrolled students will receive one of the following:

  • A full refund of the course fee paid, or
  • A free transfer to the next available batch of the same course

If a course is discontinued mid-way, we will offer:

  • A prorated refund for sessions not yet delivered, or
  • A free transfer to an equivalent course at no additional charge
6

EMI and Instalment Plans

If you are on an EMI or instalment plan:

  • The 7-day refund window applies to the total course fee, not just the first instalment
  • Approved refunds will include all instalments paid to date
  • Future instalments will be cancelled upon approval of a valid refund request
  • Processing fees charged by the payment gateway (if any) are non-refundable
7

How to Request a Refund

To initiate a refund request, please follow these steps:

  1. Email us at hello@checkmycourse.com with the subject line: "Refund Request – [Your Name] – [Course Name]"
  2. Include your enrolment date, payment reference number and the reason for your request
  3. Our team will acknowledge your request within 1 business day
  4. After review, we will inform you of the outcome within 3 business days
  5. Approved refunds are processed within 7–10 business days
8

GST and Transaction Fees

Please note the following regarding taxes and gateway fees:

  • GST charged on course fees is governed by Indian tax regulations and is generally not refundable once a tax invoice has been issued — except where CheckMyCourse cancels the course
  • Payment gateway fees (typically 2–3%) charged by Razorpay or Stripe are non-refundable in all cases
9

Contact for Refund Queries

For any questions about this policy or your refund status:

CheckMyCourse
Email: hello@checkmycourse.com
Response time: Within 1 business day