Refund Policy
Our fair and transparent refund and cancellation terms.
Last Updated
15 August 2026
Our Commitment
At CheckMyCourse, we offer a FREE 3-Day Demo before any payment is required. During the demo you can:
- Experience the quality of our live instructor-led training
- Meet your trainer and ask questions
- Confirm the course content and pace suits your needs
- Evaluate our platform, labs and support — all at zero cost
We understand that circumstances can change after enrolment. This policy sets out when and how refunds are available for paid enrolments.
7-Day Satisfaction Guarantee
If you enrol in a course and decide it is not the right fit, you may request a full refund within 7 calendar days of your enrolment date, provided:
- You have attended no more than 2 live sessions of the course
- You have not downloaded or accessed more than 20% of the course materials
- Your refund request is submitted via email to hello@checkmycourse.com within the 7-day window
Approved refunds will be processed within 7–10 business days to your original payment method.
Batch Rescheduling
If you are unable to continue in your enrolled batch due to work or personal commitments, you may request a free batch transfer. Conditions:
- Transfer is to any upcoming batch of the same course, subject to availability
- Requests must be submitted at least 48 hours before the next scheduled session
- You are entitled to up to 2 free batch transfers per enrolment
- Additional transfers beyond 2 may be granted at our discretion
Non-Refundable Circumstances
The following are not eligible for a refund:
- Requests made after the 7-day window has lapsed
- Courses where more than 2 live sessions have been attended
- Certification exam vouchers once issued or redeemed
- Discounted or promotional course fees (where explicitly stated at time of purchase)
- Corporate training programs (governed by a separate agreement)
- One-to-one mentoring sessions already conducted
- Resume building, interview preparation or placement services already delivered
- Lab access fees once lab credentials have been issued
- Enrolments where a student has violated our Code of Conduct and been removed
Course Cancellation by CheckMyCourse
In the rare event that CheckMyCourse cancels a scheduled course batch before it commences, enrolled students will receive one of the following:
- A full refund of the course fee paid, or
- A free transfer to the next available batch of the same course
If a course is discontinued mid-way, we will offer:
- A prorated refund for sessions not yet delivered, or
- A free transfer to an equivalent course at no additional charge
EMI and Instalment Plans
If you are on an EMI or instalment plan:
- The 7-day refund window applies to the total course fee, not just the first instalment
- Approved refunds will include all instalments paid to date
- Future instalments will be cancelled upon approval of a valid refund request
- Processing fees charged by the payment gateway (if any) are non-refundable
How to Request a Refund
To initiate a refund request, please follow these steps:
- Email us at hello@checkmycourse.com with the subject line: "Refund Request – [Your Name] – [Course Name]"
- Include your enrolment date, payment reference number and the reason for your request
- Our team will acknowledge your request within 1 business day
- After review, we will inform you of the outcome within 3 business days
- Approved refunds are processed within 7–10 business days
GST and Transaction Fees
Please note the following regarding taxes and gateway fees:
- GST charged on course fees is governed by Indian tax regulations and is generally not refundable once a tax invoice has been issued — except where CheckMyCourse cancels the course
- Payment gateway fees (typically 2–3%) charged by Razorpay or Stripe are non-refundable in all cases
Contact for Refund Queries
For any questions about this policy or your refund status:
CheckMyCourse
Email: hello@checkmycourse.com
Response time: Within 1 business day
